This Privacy Policy outlines the terms and conditions under which Pusch & Wynne Law Firm may communicate with you via SMS (“Short Message Service”) for communication purposes. By providing your consent to receive SMS messages from Pusch & Wynne Law Firm you agree to the terms outlined herein. This Privacy Policy also outlines how we collect, use, disclose, and safeguard your personal information when you use our SMS messaging service. Pusch & Wynne Law Firm fully complies with federal laws governing automated calls and texts like Telephone Consumer Protection act (TCPA), CTIA and state laws like Texas Senate Bill 140 (“SB 140”)

Opt-In Consent

For SMS Communication by providing your mobile phone number and opting in to receive SMS messages from Pusch & Wynne Law Firm by “texting PUSH to 281281” you are expressly consenting to receive SMS messages for informational purposes. These SMS messages may include case updates, reminders and other communications relevant to your interactions with Pusch & Wynne Law Firm.

Opt-Out Option

You have the right to opt out of receiving SMS messages from Pusch & Wynne Law Firm. To opt-out, simply reply to any SMS message received from us with the word “STOP”. Once you opt-out, you will no longer receive SMS messages from us, except for confirmation of your opt-out request

Information We Collect

We collect personal information that you provide to us when you engage in conversational SMS messaging with us.

This may include:

• Your phone number
• Messages exchanged during the conversation.

We use the information collected to:

• Provide and personalize our conversational SMS messaging service.
• Respond to your inquiries and requests.
• Communicate with you about services provided by us and reminders.

Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Disclosure of Information

We do not disclose your personal information to third parties unless required by law or with your explicit consent. However, it may be necessary to share your information with service providers who assist us in delivering our messaging service, in complying with legal requirements, and to third-parties providing services pursuant to an agreement with Pusch & Wynne Law Firm. We are committed to protecting your privacy and the security of your personal information. Any information collected for the purpose of SMS communication will be handled in accordance with our Privacy Policy. We will not share your mobile phone number or any other personal information with third parties or affiliates for marketing purposes without your consent. If you feel that your information was inadvertently misused, please contact us immediately, and we will rectify the situation.

Information Retention

Pusch & Wynne Law Firm will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. By law we are required to retain messages for 13-19 months then data will be deleted.

Privacy Policy Changes

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website or through other communication channels. Your continued use of our service after the posting of any changes constitutes acceptance of those changes.

Data and Message Rates

Standard message and data rates may apply to SMS messages sent and received. You are solely responsible for any fees or charges incurred from your mobile carrier related to SMS communication with Pusch & Wynne Law Firm. Please verify with your MNO – Mobile Network Operator such as Verizon, AT&T, T-Mobile, etc. for data and messaging standard rates.

Frequency of Messages

Frequency of messages varies, we strive to keep SMS communications to a reasonable frequency and relevance. You may expect to receive SMS messages from us only when necessary for reminders, information, or important updates related to our services. We do not engage in unsolicited marketing messages via SMS without your explicit consent.

Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS communication practices, please contact us at the following.
Pusch & Wynne Law Firm
6330 Gulf Fwy
Houston, TX 77023
Phone: 713-524-8139
Website: https://puschnguyen.com/

By using our conversational SMS messaging service, you consent to the terms of this SMS Privacy Policy.